Smart Office Plus+

CREATING EXCITING CAREER OPPORTUNITIES IN THE WORLD OF ADMINISTRATION & MANAGEMENT

INTRODUCING 

MODULE - 1

1. Introduction:
• Modern Office, Understanding of Business Enterprise, Elements of Business, Business Information, Office workers.
2. Understanding:
• Types of business organizations, forming of business entities, factors while choosing company. Advantages of office work, skills requirement, categories of career options
3. Duties & responsibilities of an Employee:
• Role of the Employee, summery of employee duties, personality traits required.
4. Personality Grooming:
• Requirement & tips.
5. Job opportunities:
• Availability of present Career Opportunities in the administration & secretarial management vertical. So that you can apply to any position as you will be ready for MULTI TASKING JOB profile, once you complete this module.
6. Human / Public Relations:
• We believe that getting along with the people is an ART…Employee's role in public relation, Factors of PR (Public Relation), Ways to maintain PR. Art & ways of developing Human relations, Ten Commandments of PR.
7. Employee Employer Relationship:
• Fair understanding of Employee Employer Relationship, which makes you aware of your future understanding with your employer.
8. Communication Skills in office:
• Flow of communication, Listening Habits, Body language Improvement.

9. Ways to work effectively & efficiently:
• Time Management Skills makes you efficient and complete your tasks effectively and more over ON TIME, as every corporate works, ‘round the clock’ on tight schedule, deadlines.
10. Business Meetings:
• Business meeting etiquettes, organizing, conducting & attending business meetings,                 
• Making and arranging all documents related to meeting.
11. Records Management-Filing Systems:
• Makes you perfect to handle & manage office records including ALL IMPORTANT DOCUMENTS.
12. Interview Techniques:
• Get ready to nail the interview with complete understanding of various rounds of Interview, such as GD (Group Discussion), PI (Personal Interview) and others.
13. EXAMINATION:
• It’s time to prove your metal now. Get ready to show the world that a FUTURE SUPER MANAGER is coming to compete.

MODULE – 2

1. Telephone Etiquettes:
• Understanding about various telephone systems, Answering, Placing & also receiving Calls in absence of other Employee with ROLE PLAY TECHNIQUE.
2. CRM (Customer Relationship Management):
• Complete understanding of CRM, right from the introduction of the customer to achievement of the customer retention objective.
3. FOM (Front Office Management):
• Every Visitor is a prospect to our business, that’s why every company spends a sizable amount on Front office, right from the looks of the office to the selection of “Front Office Executive”. That makes “Visitor handling” becomes one of the crucial area to learn. No matter, whether visitor is expected or unexpected. This also covers appointment handling & records keeping.
4. Making Travel arrangement:
• Competition is everywhere!! That could be one of the reasons why executives are running from pillar to post to retain their customers or other business dealing. While these much travelling demands an arrangement for it to meet with the deadlines of scheduled tasks and even to avoid last minute inconvenience.
• As an employee, this scenario makes it necessary for you to learn to make the travel arrangements. We makes you familiar with the procedures of making travel arrangement, may it be DOMESTIC or INTERNATIONAL.
5. Presentation Skills:
• It is not worth if you cannot show what qualities you are having. Even you can show it, which has to be in a perfect manner and with lot of confidence. But when it comes to presenting those qualities in front of anyone, `BUTTERFLIES IN STOMACH’ situation arises and you become nervous.
• To overcome this fear we have developed this session which will be covered by the ROLE PLAY METHODOLOGY. We will make sure that you become perfect when it comes to the presentation, may it be your performance in front of the senior management or presenting yourself in front of anyone.
6. Industry Visit / Seminar:
• ”Feel the heat of the corporate world…”  Industry Visits are arranged for you to actually feel the corporate environment, which you are soon going to be a part of.
7. EXAMINATION:
• It’s time to prove your metal now. Get ready to show the world that a FUTURE SUPER MANAGER is coming to compete.

MODULE – 3

1. Banking:
• Banking procedures are part of our day to day life now. You need to be aware of the daily procedures of Banking Process. We make you align with the world in terms of handling monetary transactions.
2. Letter Drafting Techniques:
• It is also important to show your views and opinions on paper. This session gives you the fair idea about the techniques & etiquettes of preparation of letters & documents, the way the world does, may it be personal or professional.
3. English Speaking:
• Stay with the world…Nowadays everyone communicates in ENGLISH for personal or professional communications. English is only language, accepted world wide as their official communication medium, including INDIA. That creates the necessity for us to be proficient in English Language.
• This session makes you learn about the basics of English grammar, so that when the time comes, you got to be ready with your speech.
4. Computer Knowledge:
• The world runs on computers. Knowing the fact, we also train you in computers by imparting trainings on WINDOWS, MS OFFICE & TALLY to make you a perfect & SMART EMPLOYEE.
5. EXAMINATION:
• It’s time to prove your metal now. Get ready to show the world that a FUTURE SUPER MANAGER is coming to compete.

What you waiting for ? come join the Winning Team

 REGULAR AND WEEKEND BATCHES AVAILABLE


That’s not all!!! Apart from the world class training, we also provide FREE PLACEMENT ASSISTANCE, to all the successful students, as we have INHOUSE PLACEMENT CELL.

For More Information leave your Details in comment box below.